Understanding and Being Understood.
Clinical Communication to Explore Expectations and Build Shared Decisions
INTERDENTALE
YOUNG EXPERTS DENTAL PROGRAM
With its series of dental science events, Interdentale forms the core of DMG’s course programme for students engaged in clinical courses, newly-qualified dentists and those setting up their own practice.
The programme is broad in content and covers everything from clinical approaches and innovative treatment methods to communication, interpersonal skills and business management. Leading speakers from university and dental practice support you by presentations, live treatments, live demos, interviews, panel discussions and workshops.
Here you can find more information about this innovative event series.
Description
Please note that the webinar will be held in Spanish language and check your actual local time.
8 PM Berlin & Madrid / 12 PM Mexico City / 1 PM Lima & Bogotá
Communication is an essential part of the relationship we establish with our patients. Their expectations, beliefs, previous experiences and concerns can influence how they understand treatment and make decisions regarding their oral health.
During this lecture, we will reflect on the development of the therapeutic alliance and on some of the communication challenges that frequently arise in daily dental practice. We will discuss how to explore patient expectations, understand what may lie behind certain requests, and communicate clearly what we can offer as well as the limits of our professional role.
Special attention will be paid to situations in which distrust exists or mutual understanding is difficult to achieve. Through clinical examples, we will review practical strategies to support clearer communication, facilitate shared decision-making and reach agreements that respect both patient needs and professional judgement.
Finally, we will take enough time for your personal questions and exchange.
Speakers
Degree in Dentistry and PhD in Dentistry from the University of Barcelona (UB).
Associate Professor and Lecturer in the Master's Program in Oral Surgery and Buccofacial Implantology (UB).
Certified NLP (Neuro-Linguistic Programming) Coach by Richard Bandler.
Chair of the Scientific Committee of the Spanish Society of Oral Surgery.
Researcher in the Oral and Maxillofacial Pathology and Therapeutics Research Group at IDIBELL Research Institute.
Author of more than 40 scientific publications in peer-reviewed journals with impact factors.
Author of the self-help book “Will It Hurt? How to Overcome Fear of the Dentist and Achieve Better Oral Health.”
Speaker and lecturer at more than 30 national and international courses and conferences.
Reviewer for several national and international scientific journals, including Medicina Oral, Patología Oral y Cirugía Bucal, Journal of the American Dental Association, and International Journal of Periodontics and Restorative Dentistry.
Associate Editor of the European Journal of Dental Education.
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